Questions?We’ve probably been asked before.

Tell us where you want to go, when you want to travel, who’s coming and your budget. A planner works with you to create a day-by-day itinerary that may include accommodation, transfers and experiences. The plan is refined based on your preferences before bookings are confirmed.

No. We plan customised holidays, offer group departures such as our Japan Sakura trip, and can help adapt existing itineraries to suit your preferences.

Yes. We handle domestic and international travel enquiries, including leisure holidays, group trips and devotional or temple journeys.

Our Bengaluru team assists with trip planning and coordinates with you throughout the planning and booking process.

Yes. We plan private trips for solo travellers, and many people join our group departures on their own. Availability depends on the trip.

Costs depend on the destination, travel dates, trip duration, accommodation, group size and selected experiences. Share your budget and requirements so we can explore suitable options.

Planning early can provide more flexibility when exploring flights, accommodation, activities and visa requirements. The time needed depends on your destination, travel dates and trip complexity.

Once you approve the itinerary and quote, we’ll explain the payment schedule and booking process. Bookings are subject to the required payment, supplier availability and confirmation.

It depends on the itinerary. Your quote will specify which services are included, such as flights, accommodation, transfers and activities.

Payment schedules depend on the itinerary and supplier terms. The applicable deposit, payment milestones and due dates will be shared before you confirm your booking.

Available payment methods and any applicable processing charges will be communicated with your payment instructions.

Booking confirmations and relevant travel details are shared for the services confirmed in your itinerary.

Changes are subject to availability and supplier terms. Additional charges or fare differences may apply. We’ll explain the applicable conditions before proceeding with a requested change.

Cancellation terms and refund eligibility depend on the services booked and the timing of cancellation. Please refer to our Cancellation & Refund Policy for the applicable terms.

Yes. We help with destination-specific document checklists, application forms, appointments, itinerary and accommodation documents, cover letters and a review of your file before submission. You can use our Visa Desk even if you haven’t booked your trip with us. Visa decisions rest with the embassy, consulate or immigration authority, so approval can’t be guaranteed.

It varies by destination, visa type and appointment availability. Start as early as possible, ideally several weeks before you travel, and we’ll advise a timeline for your trip. Processing times are set by the relevant authority and are outside our control.

We can discuss travel arrangements for families, friends, colleges, offices, communities and other groups. Share your group size, destination and preferred dates so we can explore suitable options.

Inclusions vary by departure. For our Japan Sakura trip, accommodation, domestic trains and transfers, planned activities and entry tickets are included; international flights and personal expenses are not. Each trip’s details list the full inclusions and exclusions.

Room-sharing arrangements depend on the trip and accommodation options. We’ll explain available room types, occupancy arrangements and any applicable single-room supplement when you enquire.

Yes. We can arrange travel insurance for your trip, including policies that meet visa requirements where needed. Coverage, exclusions and eligibility depend on the insurer and policy.

Yes. We can arrange currency notes or a Forex Card. Tell us your destination, travel dates and preferred currency, and we’ll share the available options and requirements. Rates change daily, so we confirm the applicable rate before you pay.

International transactions on regular Debit or Credit Cards may involve foreign exchange markups and other charges. Forex Cards have their own exchange rates, fees, limits and terms. Compare the applicable costs and features before choosing a payment method.

Requirements depend on the transaction, provider and applicable regulations. Documents may include your PAN card, Indian passport, flight ticket and visa, where applicable. Additional documents may be requested during verification.

Charges depend on the provider, card type and payment method. These may include issuance, loading, transaction, withdrawal or payment processing fees. Check the applicable charges before proceeding.

Supported payment methods and applicable charges depend on the provider. Payment card ownership requirements and supporting documents may also apply. Some card issuers or payment networks may not be supported.

This depends on the card provider and any applicable offers. Check the card’s benefits and terms to understand whether rewards or cashback are available.

Processing and delivery timelines depend on the provider, document verification and delivery location. The expected timeline can be checked when you enquire.

Supported loading methods depend on the provider and card. Available methods may include UPI, Net Banking or Debit Card payments. Reloading from abroad, transaction limits and applicable fees should be confirmed with the provider.

Refunds or withdrawals of unused balances depend on the provider’s terms and applicable foreign exchange regulations. Fees, processing times and closure procedures may vary.

Some Forex Cards offer options to temporarily lock the card or close it. Available controls and closure procedures depend on the provider and card terms.

Acceptance depends on the card network, merchant, destination and transaction type. A Forex Card may not be accepted at every merchant or ATM, so consider carrying an alternative payment method.

You can enquire about eSIM options for your destination. Share your travel dates, device details and data requirements so suitable plans can be explored.

Troubleshooting and support options depend on the eSIM provider and plan. Contact us with your issue so we can help identify the appropriate support route.

No. Coverage depends on the policy’s benefits, exclusions, limits and conditions. Read the policy wording carefully to understand what is and isn’t covered before purchasing.